COVID-19, nationwide protests, economic uncertainty – this is our so-called “new normal.” Whether you’re stepping up to the microphone or battling social media trolls, this comprehensive overview offers fresh tips and helps brush off those crisis communications cobwebs. Based on proven CDC and FEMA crisis communication principles, this session will leave you feeling confident to take on today’s new challenges.

Presented by Carin Morrell, Public Information Officer, UMB Police Department | Office of Emergency Management